Our Policies

Please take time to view our policies

Mental Health Disclaimer & Risk Waiver

Nature of Services

Ecotherapy54 CIC offers nature-based, holistic wellbeing services designed to support emotional balance, reduce stress, and enhance mental clarity. These services are complementary and are not intended to replace professional medical, psychiatric, or clinical care.

Scope of Practice

Our facilitators and therapists do not provide medical diagnoses, prescribe medication, or deliver clinical psychological treatment. For any physical or mental health concerns, participants should consult a qualified healthcare provider such as a GP, psychiatrist, or psychologist.

Voluntary Participation and Personal Responsibility

Engaging in Ecotherapy54 CIC activities is entirely voluntary. Participants are responsible for ensuring they are physically, mentally, and emotionally fit to take part. You agree to disclose any relevant medical or psychological conditions that may affect your ability to participate safely.

Risks and Outdoor Environments

By taking part in nature-based sessions, you acknowledge the inherent risks associated with outdoor environments, which may include uneven terrain, weather changes, insect bites, and emotional responses triggered by therapeutic activities. You accept these risks and agree not to hold Ecotherapy54 CIC, its directors, staff, or volunteers liable for any injury, distress, or loss incurred during participation.

Limitation of Liability

By engaging with our services, you voluntarily waive and release any claims against Ecotherapy54 CIC, its staff, volunteers, and affiliates arising from your participation. This includes, but is not limited to, claims related to personal injury, emotional distress, negligence, or property damage.

Emergency Protocols

In the event of a physical or psychological emergency during a session, we may contact emergency services or your designated next of kin. It is your responsibility to inform us in advance of any relevant medical conditions or emergency contact details.

Informed Consent

By accessing our services, you confirm that you have read, understood, and accepted this disclaimer and waiver. You acknowledge that you’ve had the opportunity to ask questions and seek clarification prior to participation.

Privacy Policy

Privacy Policy: Introduction

Ecotherapy54 CIC is committed to protecting your personal data and privacy. This policy outlines what information we collect, why we collect it, how it is used, and your rights under UK data protection law (UK GDPR).

What Personal Data We Collect

We may collect and process the following types of personal data:

  • Your name, email address, and phone number

  • Health-related information you choose to disclose during bookings or sessions

  • IP address and website interaction data (via analytics tools such as cookies)

How We Use Your Data

We process your personal data in order to:

  • Respond to enquiries and manage bookings

  • Deliver, personalise, and improve our services

  • Send updates or information, where you have opted in

  • Fulfil legal, safeguarding, or regulatory obligations

Data Sharing

We will never sell your personal data.
We may share your data with trusted service providers (e.g., website hosts, secure email providers) solely to help us operate and improve our services. These providers are contractually required to protect your information.

Your Rights Under UK GDPR

You have the legal right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to, or request restrictions on, certain types of data processing

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the email provided below.

Data Storage and Retention

We store your data securely using appropriate technical and organisational measures. Your data is retained only for as long as necessary to deliver our services or to meet legal, contractual, or safeguarding requirements.

Contact Us

If you have any questions about this policy or wish to make a data request, please contact:

Email: ecotherapy54@outlook.com


 

Terms and Conditions

Website Terms of Use

By accessing and using this website, you agree to be bound by the following terms and conditions. The content provided is for general informational purposes only and should not be considered professional advice.

Intellectual Property

All content on this site—including text, images, graphics, logos, and branding—is the property of Ecotherapy54 CIC and is protected by intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

Ecotherapy54 CIC accepts no responsibility for any loss, damage, or harm resulting from your use of this website or reliance on its content. Users are responsible for how they interpret and apply the information provided.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how visitors interact with our site and enable us to improve functionality and user experience.

How We Use Cookies

We use cookies to:

  • Monitor website traffic and usage patterns

  • Enhance performance and user navigation

  • Tailor content to improve the browsing experience

You can control or disable cookies through your browser settings at any time.

Types of Cookies We Use

  • Essential Cookies – Necessary for basic site functionality.

  • Analytics Cookies – Used by third-party tools (e.g., Google Analytics) to collect anonymised data on how visitors use the site.

Consent

By continuing to use our website, you consent to the use of cookies as outlined in this policy. You may withdraw consent at any time by adjusting your browser preferences.

 

Safeguarding Policy

Safeguarding Policy

Ecotherapy54 CIC is fully committed to safeguarding the welfare of all individuals who engage with our services, with particular emphasis on protecting children and vulnerable adults. We recognise our duty to promote safe practices, prevent harm, and respond appropriately to any safeguarding concerns.


Policy Statement

We believe that all individuals—regardless of age, ability, gender, ethnicity, religion, sexual orientation, or background—have the right to live free from harm, abuse, and exploitation. This safeguarding policy applies to all staff, volunteers, directors, contractors, and anyone acting on behalf of Ecotherapy54 CIC.


Key Definitions

  • Child: Any person under the age of 18.

  • Vulnerable Adult: An adult (aged 18 or over) who may require community care services and is at greater risk of harm due to age, disability, illness, or other circumstances.

  • Abuse: Any action that causes harm to another person. This includes physical, emotional, sexual abuse, financial exploitation, and neglect.


Responsibilities

All members of Ecotherapy54 CIC, including staff and volunteers, share a collective duty to promote the welfare of those we work with. This includes:

  • Remaining vigilant for signs of abuse or neglect

  • Reporting any safeguarding concerns promptly to the Designated Safeguarding Lead (DSL)

  • Creating and maintaining safe, respectful, and supportive environments during all activities and sessions

Create Your Own Website With Webador